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 The following is a listing of positions ICS Management Group has available. If you have skills in these or other similar areas, or if you represent a company looking for professionals with these skills or others, please don't hesitate to contact ICS Management Group at (519) 576-3322 Please e-mail all resumes to ics@ics-group.com and your Personal Advisor will be in touch. General Manager 140K to 160K plus bonus and relocation This industry leader seeks an experienced Manager with a degree in Business or Engineering, ideally from a continuous process background, with a track record showing a pattern of success in management and leadership who will have full P&L responsibility over the Canadian operation. The General Manager is responsible for leading and directing the facility workforce in support of Manufacturing, Strategic Business Unit (SBU), and Product Line strategic objectives. You will ensure acceptable financial results, the manager must prepare and control operating and capital budgets for the facility. The GM must ensure the facility meets all regulatory requirements and is perceived as a valued member of the community. You must also strive for an injury free workplace. To support the organization's needs, the General Manager will recruit and continuously develop personnel for internal and external requirements. Achieve cost reduction and quality improvements in line with changing market requirements as defined by the SBU’s. At this facility it will require differential-manufacturing strategies on individual production units due to the diverse range of markets served. Serve as chief spokesperson and contact to all internal and external personnel. This interface role includes all corporate groups, the community, government, and industry. Implement performance improvement initiatives (including Performance Management and Personnel Development) throughout the organization. Lead the integration of local and global functions into the Facility’s ongoing operation. Process Engineer (Brantford, Ontario) 65K to 75K Reporting to the Engineering Manager you will have a University degree in Engineering with a minimum of 5 years working experience. Your primary responsibility will be to maintain and improve the production processes. You will resolve product line issues and improve overall efficiencies. You will conduct tests and experiments and have had experience with LEAN, Six Sigma, quality systems, theory of constraints etc. You will respond to customer concerns. You will possess strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse business community. Must be a team-focused individual as exhibited in actions and approach to engaging multiple groups (internal and external) interacting with this position. You must be flexible in a dynamic environment to change practices or procedures in order to deliver optimum performance. The highest level of accountability is required to determine impact / value of online training modules and continuing education. You will have shown through your previous experiences the ability to design, develop, implement, and evaluate training plans, curricula, and methodology. Comprehensive understanding and practical application of instructional design methodologies and project management skills are required. Additionally you will have Processes organizing and coordinating skills. Strong attention to detail, sound business judgment and strong planning and organization skills required. You will have advanced oral presentation, written and computer communication skills. Must be able to travel Production Supervisor(s) 64K to 67K Plus O/T and 10% Bonus eligible Production Supervisor required for this North American Leader that manufactures a high quality heavy industrial product. You will oversee approximately forty (40) employees on one of their 3 dedicated shifts in this 24 – 5 continuous process operation. The company’s managing philosophy includes a work environment dedicated to safety, and the continuous improvement of their product through technological advancements and employee involvement. The preferred candidate will possess heavy manufacturing experience in a unionized setting, excellent organizational, interpersonal, team building, written and verbal communication skills. You will have a track history that shows considerable initiative and the ability to contribute to your teams success with proven management and leadership skills. Experience in an SAP or similar software environment is preferred and you should be proficient in multi-tasking a number of projects. You should also show a proficiency in personal computer and Microsoft suite applications to include but not limited to spreadsheets and word processing. Human Resources Marketing Skills Development Manager (Montreal, Quebec) 98K to 106K Plus 10% Bonus Degree individual with 7 to 12 years you will be conducting skills/training needs analysis aligned to functional and organizational role requirements. You will be responsible for developing a competency model for leadership, functional/technical roles across an organization with particular experience in the area of marketing, sales, supply chain and customer service. You will conduct sourcing and drafting skill development plans on an individual, team, department and functional basis aligned to business strategy. Additionally previous experience in the development of successful mentoring and coaching programs for all organizational levels is a requirement along with senior experience with organizational design, structure. Materials Manager (Brantford, Ontario) 78K to 83K plus bonus University degree along with 5-10 years experience in materials management with 2-3 years managerial experience is required. CPIM or APICS would be an asset.You will be the liaison with sales, shipping, engineering and production to ensure on - time deliveries. Manage the production scheduling activities and be an integral part of the plant management team. You will manage inventory, schedules and shipping activities as well as manage and control proper raw materials, WIP and finished goods inventories. You will come from a make to order environment, ERP and if you had 6 Sigma experience that would be an asset. You will have strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse business community. You will be a team-focused individual which will be exhibited by your actions and approach to engaging multiple groups (internal and external) interacting with this position. You’ll be flexible in a dynamic environment to change practices or procedures in order to deliver optimum performance. The highest level of accountability is required to determine impact / value of online training modules and continuing education. You must have the ability to design, develop, implement, and evaluate training plans, curricula, and methodology as well as a comprehensive understanding and practical application of instructional design methodologies and project management skills required. Strong attention to detail, sound business judgment and strong planning and organization skills required. Additionally you must have an in-depth understanding of various computer programs including but not limited to Microsoft Excel, Word and PowerPoint. Reliability Engineer 80K to 90K plus 10% bonus Bachelors degree in Mechanical Engineering or related discipline is required with experience from a unionized manufacturing environment. You will have Project management abilities, including problem solving, time management, planning, and leadership, are essential. You will work to continuously improve equipment reliability to increase production and reduce life cycle cost of maintenance. You must be able to effectively communicate (verbally and written) with plant management, department supervisors and hourly employees on various equipment issues. Under the guidance of the Equipment and Facilities Manager, the Reliability Engineer will analyze and determine equipment failures for root causes and recommend solutions to Manager, Equipment & Facilities. Utilize predictive maintenance tools including vibration analysis, oil analysis, infrared testing, electrical monitoring, etc. to maximize equipment reliability. Use CMMS as a tool to improve equipment reliability and identify previous equipment failures and repairs as well as participate in decisions to rebuild, repair, or replace equipment. You will help to implement and maintain Total Productive Maintenance (TPM) program. Develop, analyze and improve Preventative Maintenance (PM) procedures. Train tradesmen and operators on technical issues, operator PMs and similar TPM initiatives. Assist in various equipment improvement and maintenance projects. Manage plant capital and repair projects. Develop methods to improve storeroom effectiveness. Participate in determining spares strategy. Additionally you will engage employee involvement in TPM by leading equipment improvement teams. You will have been trained in six sigma, TPM, and lean manufacturing concepts as well as identify and implement methods to optimize management of lubrication. Engineering Manager 80K to 85K plus bonus You are an Engineer or Technologist with Electrical, Mechanical, Chemical, or Metallurgical engineering along with 3 to 5 years of Engineering Management experience possessing excellent verbal, written and presentation skills Reporting to the Plant Manager you will be a member of the plant management team, interfacing with Sales, Quality, Production, Maintenance and Scheduling. You will serve as a central resource for process planning, project planning, and coordination; preparing costs for quotations for customer. Take charge of manufacturing engineering activities and optimize cost of operation by selecting the best process and equipment, including proper tooling and method of manufacture. Oversee the engineering department for planning and monitoring daily activities and ensure its efficient functioning as well as the activities of engineering, tooling and programming to ensure effective and efficient operations of projects. You will manage, initiate, control and direct the activities of the employees of these departments Environmental Health & Safety Manager 85K to 95K plus 15% Bonus You will have 5-10 years of Environmental and Health & Safety Leadership experience in a dynamic, unionized, manufacturing environment. as well as a University Degree in any field specific to EHS or a related field such as Science, Engineering, Environmental studies, Industrial Hygiene or the equivalent along with Ontario Certified Member status. Certified Registered Safety Professional designation would be an asset. This is a progressive manufacturing environment that provides a great opportunity for a strong leader to continue to facilitate the transformation of our environmental health and safety program Reporting to the Plant Manager the ideal candidate will be responsible to lead the Plant’s Environmental Health & Safety Program to world class level. You will be responsible for developing a strong safety culture and an effective, efficient and compliant safety process. The EH&S Leader, will lead from a foundation of safety. This individual must be capable of modeling pure environmental and safety leadership in the development, implementation and evaluation of critical processes, programs, training and procedures to achieve Plant and Corporate goals, objectives and continuous improvement with an unwavering focus on environmental health and safety. You will have the ability to leverage a strong understanding of both technical and human organizational issues to transform plant safety and environmental performance. You’ll lead the Environmental Health and Safety program and the workplace parties in an engaged environment while promoting environmental, health & safety as critical and strategic business elements. You will act as an effective company primary contact and resource for local and provincial environmental and occupational health & safety regulatory bodies and consultation partners. You have the experience and motivation to lead key initiatives by example; promoting progress through such strategies as diversity, leadership development, process innovation, teamwork, empowerment and creativity. You are responsible to oversee and facilitate loss control activities as they relate to security. You must have the ability to identify critical process and system needs and then implement appropriate action plans. Promote a team environment and must be able to initiate, lead and drive cross functional team projects to successful completion. Long term planning related to key capital areas, safety system goals and being able to lead the facility in planning for safety success is vital. Strong background in management systems including OHSAS 18000 and ISO 14000. Facilitate and co-chair the JHSC committee activities ensuring integration into our progressive safety systems and programs while driving fundamental compliance. Strong background in, occupational health and safety, ergonomics, behaviour based safety and WSIB claims management and all related legislations as well as environmental waste management, and industrial hygiene. Ensure Training needs are identified and supported through the development of comprehensive compliance programs. Engineering Manager 85K to 95K plus bonus You are an Engineer with Electrical, Mechanical, Chemical, or Metallurgical engineering along with 3 to 5 years of Engineering Management experience possessing excellent verbal, written and presentation skills. You will directly oversee three (3) Manufacturing Engineers and the Maintenance supervisor and then the trades through the Supervisor. It will be your mandate to manage, initiate, control and direct the activities of the employees of these departments. Reporting to the Plant Manager you will be a member of the plant management team, interfacing with Sales, Quality, Production, Maintenance and Scheduling. You will serve as a central resource for process planning, project planning, and coordination. Take charge of manufacturing engineering activities and optimise cost of operation by selecting the best process and equipment, including proper tooling and method of manufacture. You will be visible and accessible General Manager 120K to 140K (Executive bonus package) Provide leadership and direction for the overall operation. Responsible for providing direction to Production Operations, Warehouse Inventory, Quality Control, Operating Engineers, Finance/Accounting and Administration. The GM manages business operations and financial activity to meet the budget. Ensure manufacturing capacity is effectively managed, to include assisting in strategically selling the plants’ excess capacity to customers. Direct the operations and financial activities of the plant. Responsible for the plant budget, reliability of production, product quality, governmental compliance, employee safety, and continuous improvement of costs and processes. Scope includes the leadership, directly or indirectly, of union hourly employees and salaried employees. Co currently has 6 external clients that it processes product for. This role is responsible for managing community relations. This role is also key to managing effective relationships with all of their external customers including the renewal of contracts. You will manage and coordinate the production and shipping operations, including contracted production for external customers. Provide strategic leadership and overall operational direction and consistency to enhance productivity, quality and customer service. Your responsibilities will be to coordinate production changes, maintenance and installation of process improvements. Develop production and staffing schedules and assign the activities of the department’s employees. Direct scheduling and other support areas to supply materials, maintenance parts and personnel, engineering and service personnel to meet scheduled needs. Define and maintain standards of performance. Develop capital and major maintenance improvement projects. Establish and monitor department labor and overhead budgets and monitor spending. Provide for the administration of department employees including training, development and discipline. Provide overall coordination, scheduling and direction in companies processing and warehousing activities to ensure products produced to meet requirements in compliance with local, provincial and federal regulations. Approve Company product specifications and approved Quality Control parameters for materials and finished products. You will manage direct reports to meet production needs in a safe, cost efficient quality manner. Prepare annual operating budgets, capital project requests, and establish productivity goals and standards for each areas of responsibility. Monitor and control expenditures and labor costs to operate within approved budget guidelines. Identify variances and potential corrective actions. Prepare cost estimates, material and equipment requirements and contract opportunities. Generate plant capacities by continually improving efficiencies for product variations and new products. Assist in developing product and changes for products. Establish standards and guidelines and insure adherence to plant safety and sanitation programs and the required training programs and all OSHA or other plant regulatory requirements. Manage and insure compliance with the ISO program and applicable safety and quality standards in areas of responsibility. Drives safety and quality initiatives. Ensures that safety and healthful working conditions exist and that all programs and policies are effectively implemented and practiced. Be aware of all Safety Department programs and provide feedback concerning programs effectiveness. Establish and enforce department and Company policies, work rules and requirements, resolve complaints and conflicts among department employees, and promote employee morale and development. Responsible to maintain positive union relations through effective communications and collaboration. Hear grievances at the general management level. Provide coaching to direct reports for personal development and growth. Resolve performance issues through coaching and/or coordination with HR for training and development. Actively work within the community on current issues and is the “face” for the Corporation with regards to production in Canada. Develop, communicate and implement mid and long term goals and production plans for areas of responsibility to ensure continued excellence, including appropriate contingency and risk planning. Identify, develop and implement progressive methods of standardized methods of continuous improvement. Get clear on staffing and expectations for Production. Succession Planning for hourly employees. Improve Systems and Processes that are up to world class standards. Run the plant very efficiently and continue to fill capacity. Manufacturing efficiencies will carry the day in this operation. The future is all about filling the assets and creating efficiencies in the operation. Accountant (Western Canada) 50K to 60K An excellent Career Development opportunity exists for the right individual with our client an internationally recognized manufacturing organization located in Western Canada. You will possess a University degree in Commerce, Business Administration, Economics, or related field; or equivalent. You will have either a designation or be actively enrolled in a recognized professional accounting program (CA, CMA, CGA, CPA or CFM); or equivalent with 1 to 4 years of working experience. The ongoing work assignments you will undertake typically have clearly defined goals. Your education, training, and previous experience ensure work assignments are successfully carried out because you will understand what is expected, as well as the best approach to take. Additionally you will have a working knowledge of generally accepted accounting practices and a working knowledge of integrated financial systems. Good planning, organizational, analytical, interpersonal, decision making, oral and written communication skills along with a working knowledge of PC's. Reporting functionally to the VP Finance this individual (daily) will report directly to their Group Controller, Accounting. You will perform professional accounting work in accordance with generally accepted accounting principles and reporting requirements. There are a variety of accounting functions which you will be involved with which will include but not be limited to maintaining the general ledger, assisting in preparing income and balance sheet statements, and detailed analysis of transactions or balances. You will come to recognize and understand parts and processes of the manufacturing operation. You will classify and/or review the recording of routine to complex accounting transactions. Prepare financial reports in a timely and accurate manner. Perform reconciliation of accounts from the general ledger by researching on-line and record sources and preparing "correcting journal entries" as required. Prepare and update documentation of account descriptions, transaction processing and system processes. Ensure accounting systems and procedures are in compliance with company policies, acceptable accounting practices and applicable regulations. Identify accounting problems, research possible solutions, form conclusions to present to members of the management team or other individuals involved and process corrections accordingly. Interact with and advise various functional groups and remote locations in order to correct problem situations. Assist with the preparation of month-end and year-end closings. Assist in the preparation of working papers for periodic government, external or internal audits. Produce a variety of ad-hoc reporting. Assist in preparation of reports for external reporting requirements and carry out Special Projects as assigned. Controller (Toronto, Ontario) 70K to 80K plus Bonus Reporting to the Plant Manager and in cooperation with the management team this person will be responsible for preparing and interpreting the financial statements as well as the annual budget for a plant of $80 millions business. Control, develop and improve the various transactions and information according to accounting standards (Sarbanes Oxley) Play an active role in the daily operations in order to guide sales and production management. In charge of the management and control of accounting transactions, i.e. invoicing, payables, receivables and information systems. Optimize and structure the internal administration process. Follow up on cost reduction program for optimization. Employee supervision. Bachelor’s degree in accounting Possess an accounting designation. 3 to 5 years of experience as a Controller. Excellent analytical skills. Determination, perseverance and flexibility. Able to guide and train others. Excellent knowledge of Excel and other software. Knowledge of AS400. Ability to manage all other responsibilities related to the position. Ability to work under pressure and to meet deadlines. Process Controls Engineer (Guelph, Ontario) 50K to 75K Our client an industry leader has an opening for a Process Controls Engineer. The successful candidate will have a University degree in Electrical/ Mechanical Engineering with a minimum of three (3) years of experience in a manufacturing environment. Excellent interpersonal and communication skills are a must along with the ability to handle several projects and set priorities. Knowledge of AB PLC's, Wonderware and HMI programming is required. Familiarity with Design of Experiments is desired. The key responsibilities of this position include investigation of manufacturing engineering problems to determine root cause of manufacturing defects or failures and make recommendations to correct by suggesting design changes, process or equipment changes, and tooling modifications. You will develop and implement systems to increase efficiency and reduce costs associated with existing manufacturing processes while maintaining or increasing finished product quality. You’ll identify and develop concepts for cost reduction through continuous improvement processes, use electrical control systems/PLC programs to troubleshoot process issues and make modifications as required. Additionally you will measure and document all improvements Controller (Cambridge, Ontario) 85K to 100K Plus Bonus University Degree in Business, finance or accounting, with MBA or Masters of Accounting is preferred. 5-10 years experience in a fast paced manufacturing environment. Reporting to the General Manager, the Plant Controller is responsible for leading all financial, shipping/receiving, sourcing, scheduling and administrative functions for the facility Direct reports total 3 people in these areas. As a member of the senior team, the ideal candidate will be a change agent who possesses an understanding of financial control and analysis, strong interpersonal skills, the ability to present and communicate financial data to non-financial personnel, commitment to the principles of teamwork. Change is a constant in the production of the clients products and improvement to their internal processes. You will provide leadership and guidance to the plant personnel for strategic and operations financial planning decisions and logistics activities. Establish, monitor, provide training in and enforce plant as well as Corporate financial and sourcing policies. Utilize SAP to ensure adequate controls and safeguards to plant assets and coordinate plant financial closing process along with any additional reporting requirements. Control, monitor, analyze and report on the financial status of the plant. This will include preparation of annual business plans, budgets, forecasts and manufacturing costs. Lead plant staff personnel in the sourcing, inventory control, planning, shipping and receiving functions. Possess strong interpersonal and communication skills in concert with the Senior Management team members to actively participate in the change process at facility. Ensure compliance with all corporate and business unit policies and procedures involvement in plant Continuous Improvement and Safety initiatives designed to drive sustainable change and improvement at the Plant. Quality Manager (Toronto, Ontario) 68K to 73K plus Bonus Reporting to the Director of Operations you will possess a University degree in Chemistry or equivalent along with 5 to 10 years of experience having held a supervisory role and be knowledgeable with lab testing, line auditing, component inspection, micro testing, High Performance Liquid Chromatography (HPLC) and Gas Chromatography (GC) equipment. You will create a strong and reliable Quality Assurance Department (up to 15 individuals) by implementing clearly defined policies and procedures designed to increase efficiency and ensure the highest quality for all products manufactured. You’ll ensure compliance to regulatory, customer and internal quality needs. Advise senior management/owners of regulatory changes and what the cause and effect are of these changes to the organization. Supervises QA Microlab, QA Packaging Control, QA Line Audit, and QA Bulk, Chemical & Finished Goods. Your duties will include but not be limited to ensuring final product conforms to prescribed standards given the QA Auditors findings from the production lines and the reports from the Internal Quality Control (IQC) Technicians. Ensure each formulation conforms to its specifications through the testing of raw materials/bulk/finished products by the Quality Control laboratory and microbiological testing by the microbiologist. Investigate and thoroughly document issues that may affect product quality or productivity. Implement short-term projects to address recurring/ongoing issues in order to devise corrective actions. Maintain Standard Operating Procedures (SOP) and ensure their compliance. Audit current procedures by reviewing and updating existing procedures, create new improved procedures and implement them through training. Implement long-term projects as a preventative measure in order to improve efficiency and quality. Provide support to external contractors and suppliers Process Engineer (Kingston, Ontario) 60K to 65K plus bonus Engineering Degree - Diploma with two to six plus (2 to 6+) years of experience from a continuous process environment. You will work with line operators determining bottlenecks. Implement solutions to assure continuous improvements and product reliabilty. Experience with SMED, Lean, 5S, Kaizan etc highly preferred. Quality/Process Engineer (Mississauga, Ontario) 55K to 65K A busy and well established stainless steel custom manufacturing operation is looking for a multi talented individual. Your primary functions will be to implement, from scratch, an ISO9001:2000 program and be involved in the SRED application process. Additionally you will assist in the implementation of process improvements, BOM's and, with training, put in a more structured and formal health & safety program. You will possess a technologist or degree education, preferably have come from a metal manufacturing environment and be prepared to take on additional responsibilities as assigned Controller (Western Canada) 75K to 80K University degree in Business Administration, Commerce, Economics or related field with 3 to 6 years of experience with a recognized accounting designation (CA, CMA or CGA, CPA) Experience in accounting, auditing, budgeting, financial planning and analysis or other financial activity. Responsible for providing accurate and timely financial information for the facility. Provides financial guidance, supervision and training for multi-disciplinary group of 4 (Accountant, Analyst, A/P, Administrator) Coordinates the day-to-day financial operations including the administration and monitoring of company financial policies. Responsible for meeting the financial reporting requirements, which include month-end and related journal entries, margin analysis, expense reviews and profit planning. Prepare monthly account analysis of P&L statement and balance sheet accounts Prepares and/or reviews site monthly financial reports, including project financial status reports and forecast analysis. Develops budget and expense projections. Provides financial analysis of capital acquisitions. Assists the bid/proposal presentation process using financial models to assess the profitability of new projects or contracts along with potential impact on current results. Coordinates the activities necessary for completion of audits performed by external auditors. Prepares all expenditure authorizations and monitors capital project spending. Ensures that systems and procedures are in compliance with company polices, acceptable accounting practices, applicable regulations and required filings are submitted on time. Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports (4) Carries out special projects as assigned Supply Chain Manager (Mississauga, Ontario) 75K to 85K Consumer goods manufacturing operation located in the Mississauga area seeks Supply Chain Manager whose primary objective is to achieve optimal levels of customer service while minimizing supply chain costs. A degree with CPIM designation and minimum 8 years of experience in Supply Chain and a strong working knowledge of the systems and tools associated with it. Additionally your experience will involve a minimum of 3 years at the Manager level ideally. This position reports to the Plant Manager of the site and is a pivotal role within the site leadership team. You will manage direct and indirect staff of 28. Lead supply chain projects for the site. Your strengths will be Production Planning, Scheduling, Demand Management, Capacity Planning, Inventory Management and Control. Warehouse and Transportation Management will also come under your responsibility. Human Resources Manager (Mississauga, Ontario) 60K to 75K Plus Bonus A Bachelor's degree in Industrial Relations or its equivalent, along with five years of relevant work experience from a unionized environment. This person must display excellent leadership and communication skills in order to support the management team and maintain good relations with employees. The candidate must be ready to face challenges and must show initiative. Reporting to the General Manager, your main functions will be advising and supporting management in their various interactions with the employees and ensuring that the companies principles of philosophy are implemented, applied and respected. You will be participating in the hiring and training, as well as recruiting for all the employees. You will be responsible for the Health & Safety, the management of benefits, compensations and others. Human Resources Manager (Toronto, Ontario) 95K to 100K Plus Bonus Degree and strong knowledge of employment legislation with strong labour relations experience from Continuous Improvement environment to lead and manage the facilities Human Resources process. Supervise five (5) directly in union operation of 525 hourly and salaried employees. Manage employee and leadership training and development, compensation, recruiting and effective employee processes, procedures and systems. Strong Training and Development experience along with H&S would be an asset Accounting Manager (Kitchener, Ontario) 72K to 77K plus Bonus Manufacturing organization seeks CMA or CGA for full financial responsibility of facility. Supervise a small staff. Part of the Management team Human Resources Manager (Toronto, Ontario) 65K to 70K Manufacturing organization seeks Generalist to assume duties over non union associates. This industry leader is looking for an individual with a minimum of four (4) years of general duties from a manufacturing organziation. Create and develop policies, coach on interpretation and application. Succession plan, change management, new hire orientation, recruit, behavioural interviews etc. You will have come from a fast paced environment and have proven ability at grasping complex concepts. This role calls for someone that has the ability to deal with not only shop floor day to day issues but be able to understand and act upon the needs of the senior mangement group. Ability to stand and act alone but be part of the team. NOTE: When sending your resume by email, attach it as a Microsoft Word document. If it is not possible to electronically forward your resume, please fax it to (519) 576-6252 instead.  
88 Shoemaker St, Suite C Kitchener, Ontario N2E 3G4 (519) 576-3322 (519) 576-6252 FAX Email: ics@ics-group.com |